Privacy Policy

At Develan, your privacy is not just a legal requirement – it’s a core part of the trust you place in us. We are committed to safeguarding your personal information, being transparent about how we use it, and giving you control over your data. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our website, services, and communications.

By using our website, you agree to the practices described below.

1. What Information We Collect

We collect both personal information and non-personal data to provide a smooth and secure shopping experience.

Information You Provide Directly:

– Full name
– Email address
– Billing and shipping address
– Phone number
– Payment details (processed securely via Stripe, PayPal, etc.)
– Product preferences, reviews, or survey responses
– Messages sent to our support or contact forms

Information We Collect Automatically:

– IP address and geolocation
– Browser type, device type, operating system
– Referring URLs and interaction data (pages visited, time spent, links clicked)
– Shopping cart activity
– Log files and cookies (see our Cookie Policy)

This data is collected through tools such as cookies, Google Analytics, Facebook Pixel, and similar tracking technologies.

2. How We Use Your Information

We use your data to provide, improve, and personalize your experience with Develan. Key purposes include:

Order Fulfillment

– Process and deliver your order
– Send order confirmations, tracking, and shipping updates
– Handle returns, refunds, and customer support

Customer Communication

– Respond to inquiries and requests
– Provide updates on services, orders, and policy changes
– Send marketing emails (only if you opt-in)

Site Experience & Personalization

– Remember preferences (currency, location, device settings)
– Tailor product recommendations and promotions
– Analyze behavior to improve user experience

Analytics & Security

– Detect fraud or malicious activity
– Improve site performance, user flows, and content relevance
– Maintain system integrity and security

3. How We Share Your Information

We do not sell your data. However, we may share your information with the following types of third parties, only when necessary:

Service Providers

– Payment processors (e.g., Stripe, PayPal)
– Shipping partners (e.g., USPS, UPS, FedEx)
– Email and SMS providers (e.g., Klaviyo, Mailchimp)
– Analytics and marketing platforms (e.g., Google, Meta, TikTok)

These third parties are bound by confidentiality and data protection agreements and may only use your data to perform services on our behalf.

Legal & Compliance

We may disclose your information if required to do so by law, subpoena, court order, or in response to a legitimate governmental request.

4. How Long We Retain Your Data

We retain personal data only as long as necessary to:

– Complete transactions
– Provide ongoing customer service
– Comply with legal obligations (e.g., tax or accounting laws)

You may request deletion of your personal data at any time by contacting support@develan.com.

5. Your Rights & Choices

Depending on your location, you may have the following rights:

– Access the personal information we hold about you
– Request corrections or updates
– Request deletion of your information (right to be forgotten)
– Object to or limit how we use your data
– Opt out of marketing emails (via unsubscribe link)

We honor privacy rights under laws like the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR) where applicable.

6. Children’s Privacy

Develan’s website is intended for use by individuals age 13 and older. We do not knowingly collect personal data from children. If we learn that a child under 13 has submitted personal information, we will delete it immediately.

7. Data Security

We take your data security seriously. Our website uses SSL encryption, secure payment gateways, firewall protection, and access controls. While no system is 100% secure, we make every effort to safeguard your personal information from unauthorized access or misuse.

8. Cookies & Tracking Technologies

We use cookies and tracking tools to enhance your experience, remember your preferences, analyze site usage, and deliver relevant advertising. You may adjust cookie settings in your browser at any time. For more details, visit our Cookie Policy.

9. External Links

Our website may contain links to external websites or services not owned or controlled by Develan. We are not responsible for their privacy practices and recommend reviewing their respective policies before providing any data.

10. Policy Updates

We may occasionally update this Privacy Policy to reflect changes in legal requirements, technology, or our business. All changes will be posted on this page with a revised “Effective Date.” Continued use of our website implies acceptance of any updates.

11. Contact Us

Have questions or requests about your privacy? We’re here to help.
Email: support@develan.com

Thank you for trusting Develan.
We are honored to be part of your home and will always treat your personal information with the same respect we give to every product we deliver.