Terms Of Service

Welcome to Develan. These Terms of Service (“Terms”) govern your use of our website, products, services, and all interactions with our brand. Please read them carefully before using our site. By visiting, browsing, or purchasing from www.develan.com, you agree to be legally bound by these terms, as well as our Privacy Policy and all other posted policies.

If you do not agree with these Terms, please refrain from using our site or services.

1. Website Use & Eligibility

To use this website, you must be at least 18 years of age or the legal age of majority in your jurisdiction. By accessing or using our services, you confirm that you meet these requirements.

You agree to use the website only for lawful purposes and not to misuse it in any way that could harm Develan, our users, or any third parties. Any unauthorized or unlawful use of our site or services may result in termination of your access and legal action.

2. Account Creation & Responsibility

To access certain features, such as order tracking or saving preferences, you may be required to create an account. You are responsible for:

• Maintaining the confidentiality of your account login credentials
• Ensuring all information you provide is accurate, current, and complete
• Promptly updating your details if they change
• Accepting full responsibility for all activities under your account

We reserve the right to suspend or delete any account that we believe is fraudulent, misused, or in breach of our Terms.

3. Product Descriptions, Pricing & Availability

We strive to ensure that all products listed on our website are described and priced accurately. However, errors may occasionally occur.

• All prices are listed in USD
• Prices and product availability are subject to change without notice
• In the event of an error, we reserve the right to correct pricing or cancel affected orders

Please note that actual product colors, textures, and details may vary slightly due to screen settings or material variations in handmade products.

4. Order Acceptance & Cancellations

When you place an order, you will receive a confirmation email. This email does not constitute our acceptance of the order – it simply acknowledges receipt. We reserve the right to:

• Accept or decline orders at our sole discretion
• Cancel or limit quantities per customer, household, or address
• Cancel orders if we suspect fraudulent activity, pricing errors, or misuse

If your order is canceled, you will be notified and refunded in full.

5. Shipping, Delivery & Risk of Loss

Shipping times and rates are detailed in our Shipping Policy. By placing an order, you acknowledge and accept:

• Orders typically ship within 2-4 business days
• Delivery occurs Monday to Friday, excluding holidays
• Risk of loss transfers to you once the item is handed to the carrier

We are not responsible for delivery delays caused by shipping carriers, weather, or unforeseen events. Please ensure that your shipping information is accurate to avoid delays or non-deliveries.

6. Returns, Refunds & Exchanges

We want you to love your purchase, and we stand behind the quality of our products. Our Refund and Returns Policy outlines your rights and responsibilities when returning or exchanging items.

• Returns are accepted within 30 days of receipt
• Items must be unused, in original packaging
• Shipping fees are generally non-refundable unless we made a mistake
• Refunds are processed within 7 business days after inspection

Develan reserves the right to reject any returns that do not meet policy conditions.

7. Intellectual Property Rights

All content on our website – including images, text, branding, graphics, designs, videos, and logos – is the intellectual property of Develan or our licensors. You may not:

• Reproduce, distribute, or display content without permission
• Use our name, logo, or trademarks for commercial purposes
• Copy product images or descriptions for resale or marketing

Violations of intellectual property will be pursued to the fullest extent of the law.

8. User-Generated Content & Reviews

By submitting content (such as product reviews, photos, testimonials), you grant Develan a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, publish, and display that content across our marketing channels.

We reserve the right to moderate, edit, or remove content that we deem inappropriate, offensive, misleading, or unrelated.

9. Third-Party Links & Services

Our website may contain links to third-party websites or tools. These are provided for your convenience only. We are not responsible for:

• The content, accuracy, or availability of third-party sites
• Their privacy policies or terms of use
• Any losses or damages arising from your use of them

You should review their terms before interacting with such services.

10. Disclaimers

Our products and services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Develan disclaims all warranties, express or implied, including but not limited to:

• Fitness for a particular purpose
• Non-infringement
• Uninterrupted or error-free functionality

We do not guarantee that our website or emails are free from viruses or harmful components.

11. Limitation of Liability

Under no circumstances shall Develan be liable for any direct, indirect, incidental, special, or consequential damages arising from:

• Use of our website or products
• Errors, delays, or interruptions in service
• Any breach of these Terms

Our maximum liability shall not exceed the amount paid by you for the product in question.

12. Indemnification

You agree to indemnify and hold Develan harmless from any claims, damages, costs, or legal fees arising from:

• Your misuse of our website or products
• Your violation of these Terms
• Your infringement on the rights of a third party

13. Changes to Terms of Service

We reserve the right to update or revise these Terms at any time without prior notice. Updates will be posted on this page with an updated effective date.
Continued use of our services after changes constitutes your acceptance of the revised Terms.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Pennsylvania, without regard to conflict of law principles.

In the event of a dispute, you agree to attempt resolution through informal negotiation. If unresolved, disputes shall be settled by binding arbitration or in a court of competent jurisdiction in the same state.

15. Contact Us

For questions regarding these Terms, please contact us:
Email: support@develan.com

Thank you for choosing Develan.
We are committed to offering transparency, reliability, and comfort – not just in our rugs, but in every interaction with our customers.