Privacy Policy
Last updated: December 20, 2025
1. Overview
This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit or make a purchase from our website. By accessing or using our website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
When you interact with our website, we may collect personal information that you voluntarily provide, such as your name, email address, phone number, shipping address, billing address, and order details. When you place an order, we collect information necessary to fulfill the transaction and provide customer support. We may also automatically collect certain technical information, including IP address, browser type, device information, operating system, and interactions with our website, to help us maintain security, analyze performance, and improve user experience.
3. How We Use Your Information
We use personal information to process and fulfill orders, communicate with customers regarding purchases, provide customer support, manage returns and refunds, and operate our website. Information may also be used to prevent fraud, detect unauthorized activity, comply with legal obligations, resolve disputes, and enforce our policies and terms.
4. Payment Information
All payments made on our website are processed through PayPal. We do not collect, store, or have access to customers’ full payment details, including credit card numbers, bank account information, or PayPal login credentials. Payment data is handled directly by PayPal in accordance with PayPal’s privacy and security policies.
5. Sharing and Disclosure of Information
We may share personal information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and providing customer support. These service providers are authorized to use personal information only as necessary to perform services on our behalf. We may also disclose personal information if required to do so by law, regulation, legal process, or lawful request by public authorities, or to protect our rights, property, or safety.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enable core website functionality, analyze website traffic, and understand user behavior. These technologies help us improve site performance and user experience. You may control or disable cookies through your browser settings; however, disabling cookies may affect certain features or functionality of the website.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Our website operates on Shopify’s secure infrastructure and relies on trusted third-party providers such as PayPal to process sensitive information. While we take appropriate security measures, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including order fulfillment, customer support, legal compliance, dispute resolution, and enforcement of our agreements. When personal information is no longer required, it is securely deleted or anonymized in accordance with applicable laws.
9. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These rights may include the right to request access to personal information we hold about you, request correction of inaccurate information, request deletion of your personal information, and object to or restrict certain processing activities. Requests related to personal data may be submitted by contacting us directly.
10. State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state laws. California residents have rights under the California Consumer Privacy Act and the California Privacy Rights Act, including the right to know what personal information is collected, used, disclosed, or sold, the right to request deletion of personal information, and the right to opt out of the sale or sharing of personal information. We do not sell personal information as defined under California law.
Residents of Virginia, Colorado, Connecticut, and other states with comprehensive privacy laws may have similar rights to access, correct, delete, or obtain a copy of their personal information and to opt out of certain data processing activities such as targeted advertising. We will respond to verifiable consumer requests in accordance with applicable state laws and within the timeframes required by law.
11. Exercising Your Rights
To exercise your privacy rights, you may contact us using the information provided in the Contact section below. We may need to verify your identity before processing certain requests to protect your personal information. Authorized agents may submit requests on behalf of consumers where permitted by law, subject to verification requirements.
12. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a minor without appropriate consent, we will take reasonable steps to delete such information.
13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page and will apply to information collected after the revised version is published.
14. Contact Us
If you have any questions about this Privacy Policy, our data practices, or your privacy rights, please contact us at support@develan.com.